A couple of weeks ago, I blogged about starting to eat healthier and told you that I signed up to start receiving healthy, heat-and-eat meals from a meal delivery service.
That didn’t work out so well for me.
I signed up and paid, because they make you pay BEFORE you select your meals. I opted to get 15 meals a week (5 breakfasts, 5 lunches, and 5 dinners) and paid an additional $15 to add snacks for the week.
I have food allergies, so I had to read the ingredients for every food item to make sure they were safe for me.
As I read the ingredients for the snacks, I saw that every snack offered (except for fruit smoothies and jerky) contained at least one ingredient I am allergic to. (I am allergic to peas and all types of nuts.)
I called customer service and spoke to someone who noted my allergies on my account so I wouldn’t be sent anything I’m allergic to. I told the customer service representative that I did not want to purchase any snacks again, since there weren’t many choices available for me.
I selected my meals and waited.
About 4 days later, on a Thursday, I received my first shipment. They came with a few sheets of paper, which included a letter saying not to start eating the meals until Monday, to start the week off fresh.
Okay, sounds good. I knew that the deadline to order new shipments of food was on Wednesdays, so I figured I’d try the food on Monday and if I didn’t like it, I’d cancel my subscription before Wednesday. That should work, right?
Monday morning I heated up a cheese omelet with turkey sausage. It was very bland. I didn’t care for it, but I still had several other entrees to try, so I tried to stay positive.
Lunchtime came around and I heated up another meal: chicken meatballs with green lentils. Were those lentils or little rocks? I couldn’t tell the difference. After 3 bites, I threw it away and tried another one. It was some sort of jambalaya. It was horrible! All I could taste was heat, if that makes sense. I could not taste anything, but my mouth was burning from peppers. The jambalaya joined the chicken meatballs and lentils in the trash.
Later that day I got an email telling me that my next shipment was sent. What?!?!
I panicked and called customer service, who told me that new members only had until Sunday to place a new order or cancel, and they could not stop the shipment or refund my money.
That’s what I get for not reading the Terms and Conditions. Ugh. Everything I saw on the sight said Wednesday is the day for orders or cancellations, so I thought I was fine waiting until I tried the food to decide.
I was upset. I told the customer service representative that the letter I received with my meals said to start the meals on Monday, so they didn’t even give me a chance to TRY the food before sending me MORE food! I also told her that I did not like the food.
I let her know that I have food allergies and prefer to choose my own food. She replied that they had notes of my food allergies on my account and I would not receive anything I am allergic to.
Frustrated and annoyed, I canceled my subscription.
A few days later, I received my second shipment of meals, WITH the snacks that I asked the first customer service representative to cancel.
I sorted through the meals and found that one of the meals they sent me was SPLIT PEA SOUP. So much for checking the list of allergies on my account.
I ended up trying a couple more of the meals, but did not like any of them. I didn’t even bother trying any more of them. They went straight to the trash.
I spent hours reading up on the different food delivery options out there and finally signed up for WW (formerly Weight Watchers) online.
Even though I struggle with being able to cook every night due to chronic pain, it works better for me. I don’t have to worry about food allergens or whether or not the food is clean, organic, chemical free, or processed. WW is also MUCH cheaper than having prepared meals delivered.
I’ve officially been on the WW online plan for one week and have lost 3 pounds. It’s slow, but if I stay on track, eventually I will reach my goal.